Four clear steps, from your first questionnaire to a live consultation with a qualified Australian doctor. A clinic that picks up the phone.
Australia-wide telehealth Here is how it works, start to finish. The questionnaire helps your doctor prepare. A live consultation with a qualified Australian doctor always comes before any treatment plan.
Tell us about your health, your goals, and what is and isn't working. It takes about 10 to 15 minutes, and you can save it and come back any time. Your doctor reads it before you meet. It is never used on its own to diagnose or prescribe.
You meet a qualified Australian doctor in a live telehealth consultation, by video or phone. They go through your history and the goals you shared, and you talk it through together. Where it helps, your doctor may arrange relevant pathology.
After assessing you, your doctor talks through honest options for your situation. That can mean lifestyle advice, further investigation, a referral, monitoring, or a treatment if deemed medically appropriate. It can also mean no treatment for now. The decision is your doctor's, made with you.
If you go ahead, your doctor explains the plan in plain language: the likely steps, what it costs, and how reviews fit in. Care continues with scheduled reviews and access to the team. Choosing nothing for now is a fine outcome too.
Doctor-led at every step A questionnaire is not a consultation, and it is never used on its own to prescribe. A live consultation with a qualified Australian doctor comes first. Any treatment is considered only where it is deemed medically appropriate, and outcomes may include advice, referral, monitoring, further investigation or no treatment.
How the clinic works, in plain terms. We describe how we run, and we make no promises about outcomes.
Ken and Adam built the clinic and stay involved in how it runs day to day. There are people behind it, and they keep close to the care.
Your doctor recommends what is appropriate for your situation. That includes the option of no treatment at all.
A live consultation with a qualified Australian doctor comes before any plan. Any treatment is considered only where it is deemed medically appropriate, with reviews along the way.
Choose the level of support that fits where you are.
A starting point.
Includes
If clinically appropriate, the doctor may recommend treatment or further steps. A blood test may be needed before any Hormonal Optimisation pathway.
Book a consultationA deeper clinical picture.
Includes
If deemed medically appropriate, your doctor may recommend treatment or further steps. Any medication is separate and billed by your own pharmacy.
Book a consultationOngoing, doctor-led support after your consultation, for members who want their care monitored and adjusted over time.
A live telehealth consultation with a qualified Australian doctor is required before starting the membership.
Baseline first, then a refinement phase, then a long-term plan, shaped around how you respond rather than a fixed protocol.
Part of the Advanced Optimisation MembershipTen minutes direct with our founders, Ken and Adam, from your couch, Australia-wide. They help you find the right starting point. It is a quick intro chat, not a medical consultation, and your care itself is always led by a qualified Australian doctor. No obligation.
Book your free callThe practical questions about getting started, the consultation, and what comes after. Still unsure? Talk to our team first.
The questionnaire takes around 10 to 15 minutes and you can save it and return any time. Your live consultation with a qualified doctor is then booked at a time that suits you. There is no fixed timeline, and your doctor decides what happens at each stage based on your individual circumstances.
You meet a qualified Australian doctor in a live telehealth consultation. They review your history and the goals you shared, discuss your situation with you, and may arrange relevant pathology where appropriate. The questionnaire is reviewed during the consultation; it is not used on its own to make any clinical decision.
Not necessarily. A consultation is not a prescription. After assessing you, your doctor may recommend lifestyle advice, further investigation, a referral, ongoing monitoring, a treatment if it is deemed medically appropriate, or no treatment at all. The decision is always your doctor's, made with you.
Telehealth is not suitable for all health concerns. Your doctor may recommend in-person assessment, urgent care, GP review, specialist referral, further investigation or no treatment depending on your circumstances. In an emergency, call 000.
Yes. If your doctor decides a treatment is appropriate, you choose your own pharmacy. We do not direct you to a particular pharmacy and we do not discuss specific medicines in our public information.
Where care continues, it may include pathology at the start, scheduled reviews, and access to the care team. Individual results vary based on your unique biology and commitment to the program. Assessment findings do not guarantee a particular outcome.
Built in Australia, for Australians. Qualified Australian doctors and a clinic that picks up the phone.